Here are the most common questions we receive. If your question isn't answered here, please contact us.
What’s your refund policy for tickets?
We offer exchanges for another performance if notice is given 2 hours before the show.
What is seating like?
Do you rent your space?
Of course! Our friendly and knowledgeable staff is available to answer your questions.
Do you use volunteer ushers?
Why, yes! Please contact the office for more information.
Can I advertise in your program?
We would love it if you would! Call us to discuss.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Ennis Public Theatre does not share contact info with anyone. If you attend a show, we add you to our snail mail list if an address was provided.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Where we send your data
Visitor comments may be checked through an automated spam detection service.